Secure & confidential self-help platform • No legal advice • No attorney-client relationship

General claim information • Not legal advice

Privacy Policy

Table of Contents

1. Introduction

2. Scope

3. What Information We Collect

4. Use of Cookies and Other Tracking Technologies

5. Why We Collect Information

6. Use of AI Chatbots

7. When We Disclose Information

8. Ads and Information About You

9. Children’s Privacy

10. Visitors to the Sites Outside of the United States

11. Third-Party Links

12. Security

13. Retention of Personal Information

14. Your Privacy Choices

15. Your California Privacy Rights

16. Your Privacy Rights Under Other U.S. State Laws

17. Changes to This Privacy Policy

18. Contact Us

1. Introduction

Welcome. You have arrived at a website provided by Verdict Advertising, LLC (hereinafter “ClaimEaze,” the “Company,” “we,” “our,” or “us”) or one of our affiliates. Our mission is to bridge the gap between a law firm’s need to grow and an underserved community’s need for trustworthy legal services.

We take your privacy seriously. We provide this Privacy Policy (“Policy”) to tell you what information we collect about you, how we obtain it, how we share it, and how you may limit the ways in which we use your Personal Information. If you have questions about this Policy after you review it, feel free to contact us at [email protected].

2. Scope

This Policy applies when you use or access http://www.claimeaze.com or any other website or landing page operated by us that links to this Policy, including their subdomains or portals (collectively, the “Sites”), or when you otherwise provide Personal Information or interact with us online, via phone calls or other communications with our representatives, or in person.

For this Policy, “Personal Information” is information that identifies, relates to, or could reasonably be linked with you or your household. The definition of Personal Information does not include publicly available information from federal, state, or local government records.

We refer to the above as our “Services.” Our Services are used by people who contact us looking for legal services (“Users”), attorneys and law firms with whom we partner (“Firms”), and individuals seeking employment with us (“Employment Applicants”).

If you provide your information while interacting with our Sites or Services, we will treat that as your agreement to our collection, use, and disclosure of your information as set forth in this Policy. This Policy is incorporated into our Terms of Use that govern your use of the Sites.

This Policy does not apply to any products, goods, services, websites, or content offered by third parties (“Third Party Services”), which are governed by their respective privacy policies.

3. What Information We Collect

As a general rule, we limit the Personal Information we collect to that which is adequate, relevant, and reasonably necessary for us to provide our Services to you.

Information That You Provide to Us

As you interact with our Sites or Services, we may collect some or all of the following Personal Information via web forms, live chat, and/or uploads on our Sites; through telephone calls with our call centers; and through text messages, letters, emails, direct messages with our social media accounts, and other communications with you:

Users

  • Contact information such as your first and last name, email address, home or business address, telephone number, and mobile number;

  • Age, date of birth, and gender;

  • Status of driver’s registration and insurance;

  • Job title and your current or past employment or educational information;

  • Disability status or other health information;

  • Details of your vehicle, pedestrian, or workplace accident(s) or incident(s), including date(s), time(s), and location(s); names, ages, or other identifying information of other individuals involved; and the extent of your injuries, damages, and/or treatment;

  • Audiovisual information such as recordings of your voice for calls to our call centers; and/or

  • Other information that you voluntarily provide that could reasonably be used to identify you personally.

Please note that we do not request certain information, such as citizenship status, or accident-related documents and photos.

Firms

  • Contact information such as your first and last name, job title, email address, business address, shipping address, telephone number, mobile number, and fax number;

  • Law practice information such as firm name, state bar number, law school attended and year of graduation, date of birth, certifications, California Lawyers Association sections enrolled, experience, license status, and errors and omissions insurance; and

  • Financial information such as your business credit card or debit card number, taxpayer identification number, bank account information, and your payment and service history.

Employment Applicants

  • Contact information such as your first and last name, email address, home or business address, shipping address, telephone number, and mobile number;

  • Your current or past employment or educational information;

  • Relevant licenses and certifications; and/or

  • Other information that could reasonably be used to identify you personally.

Information That Is Automatically Collected

Like many businesses, we and our service providers automatically collect and/or store certain information when you visit or interact with the Sites or Services (“Usage Information”). Usage Information may be stored and/or accessed from your computer, laptop, tablet, mobile phone, or other device (a “Device”) whenever you visit or interact with our Sites. Usage Information includes:

  • Your IP address, IDFA, Android/Google Advertising ID, IMEI, or another unique identifier;

  • Device functionality (including browser, browser language, settings and behavior, operating system, hardware, and mobile network information);

  • Referring and exit web pages and URLs;

  • Areas within the Sites that you visit and your activities there, including remembering you and your preferences;

  • Device location or other location information, including the ZIP code, state, or country from which you accessed the Services;

  • Device characteristics;

  • Other Device data, including the time of day you visit our Sites or information used to provide analytics or usage information;

  • Information about your engagement with our emails; and

  • Statistical information about how unregistered and registered users, collectively, use the Sites or Services. This aggregate information is derived from Personal Information but cannot be tied back to you or your web browser.

Information Collected from Third Parties

The Sites include functionality that allows certain interactions between the Sites and your account on a third-party website or application. Use of this functionality may involve the third-party site providing information to us. For example, we might obtain information about traffic and usage of our Sites from third parties.

We might also provide links to make it easier to send a communication from the Sites, or we may use third parties to make it easier to send emails or post to social media (such as “Share” or “Forward” buttons). These third parties may use cookies and other tracking technologies to capture information about your interactions with us.

We also conduct research about individual attorneys at Firms from sources such as state bar associations, social media profiles, and law firm websites.

We do not control the information collected, used, or shared by these third parties. We encourage you to review the privacy statements of these third parties to understand their privacy practices.

Information We Infer

We may derive information or draw inferences about you based on information we collect. For example, based on your contact information or language spoken, we may infer your interest in certain attorneys or law firms.

4. Use of Cookies and Other Tracking Technologies

We may use various methods and technologies to store or collect Usage Information (“Tracking Technologies”). Tracking Technologies may set, change, alter, or modify settings or configurations on your Device. Tracking Technologies used on the Sites include, but are not limited to, the following (as well as future-developed tracking technology or methods not listed here):

  • Cookies: A cookie is a file placed on a Device to uniquely identify your browser or to store information on your Device. Our Sites may use HTTP cookies, HTML5 cookies, and other types of cookie technology to store information in local storage.

  • Pixels: A pixel is a small graphic file that allows us and third parties to monitor the use of the Sites and provide information based on your interaction with the Sites.

  • Web Beacons: A web beacon is a small tag (that may be invisible to you) placed on our Sites’ pages and messages.

  • Embedded Scripts: Programming code designed to collect information about your interactions with the Sites, such as the links you click on.

  • ETags (Entity Tags): A feature of browser caching. An ETag is an opaque identifier assigned by a web server to a specific version of a resource found at a URL.

  • Browser Fingerprinting: Collection and analysis of information from your Device, such as your operating system, plug-ins, system fonts, and other data, for identification purposes.

  • Recognition Technologies: Technologies that attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user).

We may use Tracking Technologies for a variety of purposes, including:

  • To allow you to use and access the Sites, including for the prevention of fraudulent activity and improved security functionality;

  • To facilitate navigation, display data more effectively, collect statistical data, personalize your experience while using the Sites, and recognize your Device to assist your use of the Sites;

  • To assess the performance of the Sites, including as part of our analytics practices or to improve content, products, or services offered through the Sites;

  • To offer enhanced functionality when accessing the Sites or Services, including keeping track of your preferences or tracking your online activities over time and across third-party sites; and

  • To deliver content relevant to your interests on our Sites and third-party sites based on how you interact with our content.

5. Why We Collect Information

We use the information we collect about you in a variety of ways, including:

To Provide Our Services

We process Personal Information to:

  • Process your request for legal services;

  • Facilitate the functionality of our Sites, including payment-related functionality; and

  • Customize and personalize your experience on our Sites.

To Communicate with You

We process information to:

  • Communicate with you about your requests and our Services;

  • Respond to your inquiries and requests for information;

  • Post your testimonial comments or statements on our Sites;

  • Send you surveys about our Services; and

  • Implement your communications preferences, including sharing information with our partners so they may email you about their products and services.

For Improvement of Our Sites or Services

We process Personal Information to:

  • Maintain, improve, and analyze our Sites or Services; and

  • Detect, prevent, or investigate suspicious activity or fraud.

To Comply with Applicable Laws

We may process Personal Information to:

  • Maintain appropriate records for internal administrative purposes; and

  • Comply with legal and regulatory obligations and respond to lawful governmental requests, as needed.

To Enforce Our Terms, Agreements, or Policies

We use Personal Information to enforce our terms, policies, and agreements with you and any third parties.

To Evaluate Your Application for Employment

We use Personal Information to evaluate employment applications or administer employment benefits.

With Your Consent

We may process Personal Information to fulfill other business or commercial purposes at your direction or with your consent.

6. Use of AI Chatbots

We use chatbots operated by artificial intelligence (“AI”) on some of our Sites. Users may be interacting with an AI chatbot rather than a human. If you prefer to speak with a human, please contact us using the information in the Contact Us section below.

7. When We Disclose Information

We may disclose your Personal Information to service providers that assist us with providing Services, as described in this Policy. We may also share or sell your information to third parties, as defined by applicable law, for analytics or other purposes.

To the extent permitted by law and any applicable state code of professional conduct, certain nonpublic information about you may be disclosed in the following situations:

  • To comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies;

  • As part of actual or threatened legal proceedings or alternative dispute resolution proceedings initiated by or against us, provided we disclose only the information necessary and take reasonable precautions to ensure the information disclosed does not become a matter of public record;

  • During a review of our practices under the authorization of a state or national licensing board, or as necessary to respond to an inquiry or complaint from such a board or organization;

  • In connection with a prospective purchase, sale, or merger of all or part of our company, if we take appropriate precautions (for example, through a written confidentiality agreement);

  • To affiliates and nonaffiliated third parties who perform services or functions for us in conjunction with our Services, but only if we have a contractual agreement that prohibits use or disclosure of the information for purposes other than the purpose for which it was disclosed (for example, payment processors, customer service providers, and email marketing providers); and

  • To our affiliates and other third parties, including companies with whom we have marketing or other relationships, for direct marketing purposes, as permitted by law.

We may also share information as disclosed at the time you provide it and as described in this Policy.

Finally, we may aggregate, de-identify, and/or anonymize information collected through the Sites or Services so that it is no longer linked to you. We may use and share aggregated and anonymized information for any purpose, including research and marketing purposes, and may share such data with affiliates and third parties, including advertisers and promotional partners.

8. Ads and Information About You

You may see certain ads on our Sites because we participate in advertising networks administered by third parties. These networks track your online activities over time and across third-party websites and online services by collecting information through automated means, including through the Tracking Technologies described above. They use this information to show advertisements tailored to your interests.

The information they collect includes information about your visits to our Sites, such as pages you have viewed. This collection and ad targeting takes place on our Sites and on third-party websites that participate in the ad network. This process also helps us track the effectiveness of our communications and marketing efforts.

You can opt out of targeted advertising on some platforms by visiting the applicable provider:

  • Meta

  • Google

  • Bing

  • LinkedIn

  • Criteo Network

9. Children’s Privacy

Our Sites are not intended for use by children under the age of 18. We do not request or knowingly collect personally identifiable information from children under 18. If you are a parent or guardian of a child under 18 whom you believe has provided information to us, please contact us using the information in the Contact Us section below to request deletion of that information.

10. Visitors to the Sites Outside of the United States

Our Sites are not intended for visitors outside of the United States, and we do not direct our activities at users outside of the United States. If you are visiting the Sites from outside the U.S., your connection will be through and to servers located in the U.S. All information you receive from the Sites will be created on servers located in the U.S., and all information you provide will be maintained on web servers and systems located within the U.S.

U.S. data protection laws may differ from those in your location, and your information may be subject to access requests from governments, courts, or law enforcement in the United States under U.S. law. By using the Sites or providing information, you consent to the transfer to, and processing, use, sharing, and storage of your information in the United States and other countries, as described in this Policy.

11. Third-Party Links

For your convenience, the Sites and this Policy may contain links to other websites not controlled by us. We are not responsible for the privacy practices, advertising, products, services, or content of such other websites. The inclusion of third-party links on our Sites does not imply that we endorse or are affiliated with those websites.

12. Security

We incorporate commercially reasonable safeguards to help protect and secure your Personal Information. However, no data transmission over the internet, mobile networks, wireless transmission, or electronic storage of information can be guaranteed 100% secure. As a result, we cannot guarantee the security of any information you transmit to or from the Sites, and you provide information at your own risk.

13. Retention of Personal Information

We will retain your Personal Information only for as long as necessary for the purposes set out in this Policy. We will retain and use your Personal Information as necessary to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies.

All information you provide is stored on our secure servers or those of our third-party data storage providers.

In some circumstances, we may anonymize your personal data (so it can no longer be associated with you) for research or statistical purposes. In that case, we may use this information indefinitely without further notice to you.

When deciding how long to keep your information, we consider:

  • How long we have had a relationship with you or provided Services;

  • Whether we are subject to legal obligations (e.g., laws requiring retention of transaction records); and

  • Whether we have taken legal positions (e.g., in connection with statutes of limitation).

14. Your Privacy Choices

Updating Your Personal Information

We strive to keep your Personal Information accurate and up to date. If you would like to update your contact information, please contact us using the information in the Contact Us section below. We will make good faith efforts to update information in our active databases as soon as reasonably practicable (but we may retain prior information as business records).

Communications Preferences

With your consent, we may communicate with you through a variety of channels. You can opt out of receiving marketing emails or text messages from us at any time by unsubscribing at the bottom of our emails, replying “STOP” to our text messages, or contacting us using the information in the Contact Us section below.

Please note that certain Personal Information, such as your name or other identifying information, may remain in our systems even after an unsubscribe or deletion request in order to service your account, maintain the integrity and historical record of our systems, or comply with applicable laws and regulations.

If you would prefer that we not share your name and mailing address with third parties (other than our affiliates, service providers, and Firms), you may opt out by emailing [email protected]. Your choice will not affect our ability to share information in other ways described in this Policy.

Controlling Your Cookies

Most web browsers include a “Help” section on the toolbar. Please refer to that section for information on how to receive a notification when you receive a new cookie and how to disable cookies. If you disable cookies, you may be unable to access certain parts of the Sites or use all functionality.

Do Not Track

“Do Not Track” (“DNT”) is a browser setting that requests that websites disable tracking of an individual user. There is no universally agreed upon standard for responding to DNT signals. Accordingly, we do not currently respond to DNT browser signals.

Analytics

We may use Google Analytics to help us understand how visitors use the Sites, and Personal Information may be transferred to Google. You may review how Google uses Personal Information and opt out using tools provided by Google. Separately, you may change your Facebook ad preferences through Meta.

15. Your California Privacy Rights

This section applies solely to California residents and is provided to comply with the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”). Any terms defined in the CCPA/CPRA have the same meaning when used in this section.

California residents may have the right to:

  • Know the categories of Personal Information collected about you and the purposes for which it is collected or used;

  • Know whether Personal Information is sold or shared and to whom;

  • Access your Personal Information;

  • Request deletion of Personal Information, with certain exceptions;

  • Request correction of inaccurate Personal Information;

  • Opt out of the sale or sharing of Personal Information;

  • Know if Sensitive Personal Information (“SPI”) is collected and the purposes for which it is used;

  • Limit the use of SPI in certain circumstances; and

  • Not be discriminated against for exercising privacy rights.

Perfect — below is your cleaned and legally tightened California tables section, with:

  • Fixed terminology (e.g., Internal Protocol → Internet Protocol (IP))

  • Removed awkward “N/A” inconsistencies

  • Cleaned formatting

  • Standardized “Business Purpose” language

  • Clarified “Sold or Shared” language to align with CPRA terminology

  • Reduced redundancy while staying compliant

You can drop this directly into Section 15.

Personal Information Collected (Last 12 Months)

We have collected the following categories of Personal Information from consumers within the last twelve (12) months:

Category of Personal Information

Identifiers

Examples

Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, driver’s license number, or similar identifiers

Sources

You; Automatically; Third Parties

Business Purpose for Collection

Provide and improve Services; respond to requests; verify identity; prevent fraud; comply with law; marketing

Category of Personal Information

Personal Information described in Cal. Civ. Code § 1798.80(e)

Examples

Name, signature, address, telephone number, insurance policy number, education, employment history, bank account number, credit card or debit card number, medical or health insurance information

Sources

You; Third Parties

Business Purpose for Collection

Provide Services; process payments; verify identity; prevent fraud; comply with legal obligations

Category of Personal Information

Characteristics of Protected Classifications

Examples

Age, gender, disability status (if voluntarily provided in connection with legal intake)

Sources

You

Business Purpose for Collection

Provide requested legal services; comply with legal obligations

Category of Personal Information

Commercial Information

Examples

Records of services purchased, obtained, or considered

Sources

You; Automatically

Business Purpose for Collection

Provide Services; analytics; marketing; fraud prevention

Category of Personal Information

Internet or Electronic Network Activity

Examples

Browsing history, search history, interaction with websites, ads, or applications

Sources

Automatically

Business Purpose for Collection

Website functionality; analytics; advertising; fraud prevention

Category of Personal Information

Geolocation Data

Examples

General location (e.g., ZIP code, state) derived from IP address

Sources

Automatically

Business Purpose for Collection

Provide localized Services; fraud prevention; analytics

Category of Personal Information

Sensory Data

Examples

Audio recordings of customer service calls

Sources

You; Automatically

Business Purpose for Collection

Quality assurance; training; fraud prevention; compliance

Category of Personal Information

Professional or Employment Information

Examples

Job history or firm information (for Firms or Applicants)

Sources

You; Third Parties

Business Purpose for Collection

Evaluate partnerships; employment applications; compliance

Category of Personal Information

Inferences

Examples

Profile reflecting preferences, characteristics, or interests

Sources

You; Automatically; Third Parties

Business Purpose for Collection

Personalization; marketing; service optimization

Category of Personal Information

Sensitive Personal Information (SPI)

Examples

Driver’s license number, financial account information, health-related information provided during intake

Sources

You

Business Purpose for Collection

Provide requested Services; verify identity; comply with law; fraud prevention

Personal Information Sold or Shared (Last 12 Months)

Under the CCPA/CPRA, “sell” and “share” have specific legal meanings. We may have sold or shared the following categories of Personal Information for purposes such as analytics and advertising:

Category

Identifiers

Recipient Categories

Service Providers; Advertising Partners

Business Purpose

Security; analytics; marketing; service improvement

Category

Internet or Electronic Network Activity

Recipient Categories

Service Providers; Advertising Partners

Business Purpose

Analytics; targeted advertising; performance measurement

Category

Commercial Information

Recipient Categories

Service Providers

Business Purpose

Service delivery; analytics; marketing

Category

Inferences

Recipient Categories

Service Providers; Advertising Partners

Business Purpose

Personalization; advertising optimization

Category

Sensory Data (limited to call recordings)

Recipient Categories

Service Providers

Business Purpose

Quality assurance; compliance

We do not knowingly sell Personal Information of minors under 16 years of age.

Do Not Sell or Share My Personal Information

California residents have the right to opt out of the sale or sharing of Personal Information for cross-context behavioral advertising.

To opt out:

  • Use the “Do Not Sell or Share My Personal Information” link in our website footer, or

  • Contact us using the information in the Contact Us section below.

Right to Limit Use of Sensitive Personal Information

California residents have the right to limit the use of Sensitive Personal Information (“SPI”) if it is used for purposes beyond what is necessary to provide requested Services.

We collect and use SPI only as necessary to:

  • Provide legal intake and related Services

  • Verify identity

  • Process transactions

  • Comply with legal obligations

  • Prevent fraud

We do not use SPI for cross-context behavioral advertising.

Right Not to Be Discriminated Agains

We will not discriminate against you for exercising your privacy rights. Unless permitted by law, we will not:

  • Deny you Services

  • Charge different prices

  • Provide a different level or quality of Services

  • Suggest you may receive different pricing or service levels

We do not currently offer financial incentive programs related to Personal Information.

Exercising Your California Privacy Rights

You or your authorized agent may request to:

  • Access Personal Information

  • Correct Personal Information

  • Delete Personal Information

  • Opt out of sale or sharing

  • Limit use of Sensitive Personal Information

To submit a request:

  • Email: [email protected]

  • Include subject line: “California Privacy Rights Request”

  • Provide your full name and email address

  • Confirm California residency

We will:

  • Acknowledge your request within 10 days

  • Respond within 45 days (or notify you if more time is needed)

We may verify your identity before fulfilling your request.

16. Your Privacy Rights Under Other U.S. State Laws

If you live in certain other U.S. states, you may have rights under applicable privacy laws once those laws are effective. Based on the applicable law in your state, you may have rights to confirm, access, correct, delete, obtain a copy of, and opt out of certain processing of your Personal Information (such as targeted advertising, sale, or profiling).

To exercise any applicable rights, you or your authorized agent may contact us using the information in the Contact Us section below. We may require you to verify your identity and state of residence. We will process your request within the timeframe required by applicable law and will notify you if we need additional time or cannot honor the request.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post changes on this page and indicate the Policy’s effective date at the top of the page. We encourage you to review this page periodically.

By continuing to use the Sites or Services, or by providing information after an updated Policy is posted, you agree to be bound by the Privacy Policy as changed, except where additional notice is required by applicable law.

18. Contact Us

If you have any questions or suggestions regarding this Policy, please contact us:

ClaimEaze

1309 Coffeen Avenue STE 1200

Sheridan, Wyoming 82801

Email: [email protected]

ClaimEaze

A self-help digital platform that helps users organize, prepare, and understand claim information related to car accident insurance claims.

Product

Contact Us

General questions only — no legal advice

Attorney Advertising Disclosure

Advertising paid for by participating attorneys in a joint advertising program, including Payton Kashani, licensed to practice law only in California. A list of joint advertising attorneys can be found at Sponsors. You can request an attorney by name. ClaimEaze is not a law firm or an attorney referral service. This advertisement is not legal advice and is not a guarantee or prediction of the outcome of your legal matter. Every case is different, and testimonials should not be relied on as a prediction of the outcome of your legal matter. The outcome depends on the laws, facts, and circumstances unique to each case. Monetary results portrayed by testimonials are not typical. Testimonial results do not apply to all participating attorneys and are not indicative of any future results by any particular attorney. Hiring an attorney is an important decision that should not be based solely on advertising. Request free information about your attorney's background and experience. This advertising does not imply a higher quality of legal services than those provided by other attorneys or that the attorneys are certified specialists or experts in any area of law. Individuals appearing on this website are paid actors and/or spokesperson(s), not lawyers or clients. Any depictions of accidents, consultations, or other events are dramatizations. Additional disclaimers and state-specific notices may be found at Legal Notice.

ClaimEaze is not a law firm and is not a substitute for an attorney. ClaimEaze provides self-help services at your direction. We do not provide legal advice or legal representation. Use of this platform does not create an attorney-client relationship. Results vary based on individual circumstances and third-party decision-makers.

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